Last Updated: September 2025
Zoom Overview

Zoom is a cloud-based video conferencing platform that enables users to conduct virtual meetings, webinars, and online collaboration with high-quality video and audio. It offers features such as screen sharing, meeting recording, breakout rooms, chat, file sharing, and virtual backgrounds, making it a versatile tool for businesses, educators, and individuals. Users can host large-scale webinars, stream events live, and integrate Zoom with other apps like Microsoft Teams, Google Calendar, and Slack. With both free and paid plans, Zoom is widely used for business meetings, online education, telehealth, and social gatherings, providing a seamless and efficient communication experience.

 

Limited Time Zoom Offer!
$13.33/month/user, billed annually or $15.99 billed monthly.
Learn More

Features

  • Video and Audio Conferencing – High-quality HD video and audio for meetings, webinars, and calls.
  • Screen Sharing – Allows participants to share their screens for presentations, collaboration, or tutorials.
  • Meeting Recording – Users can record meetings locally or to the cloud for later playback.
  • Breakout Rooms – Hosts can split participants into smaller groups for discussions and teamwork.
  • Chat and File Sharing – In-meeting and persistent chat options with the ability to share files.
  • Webinars and Live Streaming – Supports hosting large-scale virtual events with engagement tools like Q&A and polls.
  • Waiting Room & Meeting Security – Controls to manage participants, including passwords, waiting rooms, and encryption.
  • Integration with Other Apps – Works seamlessly with Microsoft Teams, Google Calendar, Slack, and other productivity tools.
  • Automated Transcription & Live Captions – Provides real-time captions and transcription for accessibility.
  • Whiteboard & Annotation Tools – Enables collaborative drawing and note-taking within meetings.

Integration

  • Native App Integrations – Zoom has built-in integrations with popular productivity and collaboration tools such as MS Teams, Google Workspace, Slack, Outlook, and Salesforce.
  • Zoom App Marketplace – A dedicated platform where users can find and install pre-built integrations with third-party apps like Asana, Trello, HubSpot, Monday.com, and more.
  • APIs and SDKs – Zoom provides powerful APIs and SDKs for developers to embed Zoom functionality into their own applications, websites, or platforms.
  • Zapier Integration – Zoom supports Zapier, allowing users to automate workflows by connecting Zoom with thousands of other apps (e.g., automatically creating Zoom meetings when new events are added to a CRM).
  • Other Methods – A number of additional integration options exist and are possible, including SAML- Based Single Sign-On, CRM, E-Learning and LMS integrations, and AI powered tools like Otter.ai.

Zapier Approved Integration

Pros

User-Friendly
Zoom is easy to use for both hosts and participants. You don’t need advanced technical knowledge to get started.
Large participant capacity
You can host up to 100 participants in the basic plan, and even more with premium plans.
High-quality video/audio
Generally, the video and audio quality are great, especially when you have a stable internet connection.
Collaboration Tools
Many different features like whiteboarding, file sharing, and screen sharing make collaboration much easier.
Customizable settings
Zoom allows video, audio, and meeting behavior adjustments in the settings tab, making it more flexible.

Cons

Requires good internet connection
Zoom can consume a lot of bandwidth, which means it might not perform well on slower or unstable internet connections
Security issues
While zoom has improved its security over time, "Zoombombing" and other privacy concerns have cause issues in the past.
Free plan has limited features
Group meetings can be limited for longer discussions because of a 40-minute cap on group meetings.
Tiring (Zoom Fatigue)
Extended use of virtual video calls and constantly being on camera can lead to fatigue for some.
Occasional technical glitches
While they are rare, technical issues like frozen screens or audio delays can disrupt meetings.
Zoom Screenshots